Postage

Postage and packing amounts to NOK 50 per each order. A few items are shipped separately with individual postage.

Shipping

Air mail - A Priority.
Insured on request and to your cost.

Payment

Credit card or bank account through PayPal.
Please mind, you do not need to sign up for a PayPal account to make a payment.

Delivery time

Orders normally shipped within a couple of days after an order placement, and within 14 days. Please mind that a-ha fan café is a fan run hobby business. Longer delivery time may therefore occur during holiday seasons or hectic periods. Notifications are then normally given.

Wrong or fault delivery

In the case of wrong or fault delivery, please contact us as soon as possible and within 2 months from the date of receipt of the good the latest. Wrong deliveries will be replaced. Fault deliveries will be repaired, replaced or refunded depending on the kind of goods and the degree of fault.

Cancellation of your order

According to the ‘Consumer Purchases Cancellation Act’ you have got 7 working days to withdraw without giving any reason. This period starts from the date of receipt of the goods. In case of withdrawal, you have to pay for delivering goods back to 'a-ha fan café'. Please mind, the right to withdraw does for instance not apply for sealed goods, like CD’s and DVD’s, if the sealing is broken. This act applies for customers within Europe only. However, 'a-ha fan café' has decided to offer these rights to apply for all our customers.